Privacy Policy

This privacy policy sets out how GO PROCESSING LIMITED
(CIN: U72200DL2012PLC245163)
Registered office:
A-275, 2nd Floor, Okhla Industrial Area
Phase 1, New Delhi - 110020

Incorporated under the Companies Act, 1956 ( No.1 of 1956 ) and that the company is Limited. Uses and protects any information that You give Us when You use this website.

Go Processing Limited (referred to as “Go Processing”/ “GPL” hereafter) is a registered company located at 2nd Floor A-275 Okhla Industrial Area, Okhla Phase – 1, New Delhi. GPL along with its affiliates and partners value your trust & respect your privacy. This Privacy Policy provides you with details about the manner in which your data is collected, stored & used by us. You are advised to read this Privacy Policy carefully before using Go Processing’s Website/ App/ Services. By visiting GPL’s website/WAP site/applications you expressly give us consent to use & disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of the policy, please do not use or access Go Processing’s website, WAP site, mobile applications & Services. Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to GPL desktop website, GPL mobile WAP site & GPL mobile applications.

Information We Collect


When registering on our Website/ App, as appropriate, you may be asked to provide few details which consists of but not limited to name, address, occupation, mobile numbers, postal code, domain details, IP address, mac address, browser details, Cookies, computer/ laptop/ smart device etc. This information is required for the purpose of disposal of orders placed by user, as well as, for the purpose of verification process of its customers. While sharing personal information, you recognize and understand that there is no compulsion on you to provide us with your personal information and any and all personal information provided by you to us is with your full consent, own volition and desire to provide such personal information. You also understand that we are under no obligation to verify the source from which the personal information about you is provided to us, and they are deemed to be provided by you. We collect this information when you use our website/ register to our website/ App / create account on our website/ app/ submit form/ send enquiry or any other means.

The user hereby further acknowledges that the Go Processing Limited reserves all the rights to collect preserve, and retain all the financial and banking transaction details of the user including account, banking, net-banking, debit/ credit cards, forex cards, etc. and their allied transaction passwords etc. for the purpose of prevention of any fraud or money laundering, violation of respective RBI Norms and Regulations, commission of offences, etc. as per laws applicable in India, and share the same with any Banking, Govt., Judicial, Law Enforcement Institution, Agency, Organization etc. as required/ directed by them from time to time. To avail Go Processing’s Services you need to provide your banking details.

The user hereby further acknowledges that Go Processing Limited reserves all the rights to report any suspicious activity of user pertaining to the transactions undertaken by the user with the Go Processing Limited with any Banking, Govt., Judicial, Law Enforcement Institution, Agency, Organization etc. in order to prevent any fraud or money laundering, violation of respective RBI Norms and Regulations, commission of offences, etc. as per laws applicable in India.

The user hereby further acknowledges that Go Processing Limited reserves all the rights to preserve and retain the login password of account which he/she holds with Go Processing Limited, including any communication in whatsoever with the user either, verbal, telephonic, sms, webchat, video conferencing, emails, etc., for its internal training, process improvements, research and developments etc.

The user hereby understands and acknowledges that Go Processing Limited does not owe any responsibility for the authenticity, genuinity and legitimacy or updating of the content of the third party information provided on the Go Processing Limited’s website, and the user will verify such third party information from its respective organization, before relying upon the same.

The user hereby understands and acknowledges that the Go Processing Limited does not owe any responsibility for any spamming, phishing, etc., including any attempt or commission of any cyber or security threat or offence, or theft of data etc. based upon access to Go Processing Limited’s website and availing its services, by any miscreant or third party. The Go Processing Limited does not owe any responsibility for such theft or illegal leakage or disclosure of the same by any miscreant, for which the user understands and acknowledges that he avails the service and use of Go Processing Limited’s website at his own risks, costs, and consequences.

The user hereby acknowledges that Go Processing Limited reserves all the rights to collect, preserve, and retain all personal data of its user and have all the right to utilize said data for its own internal assessment, research and development, etc, and shall also have all the right to use and share the same for its own usage and purposes, for itself or for any Third Party.

Use of Personal Information


We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc. We also use your contact information to send you offers based on your previous orders and interests. We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at Go Processing Limited, providing you with content that we think you might be interested in and to display content according to your preferences.

We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc. We also use your contact information to send you offers based on your previous orders and interests. We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at Go Processing Limited, providing you with content that we think you might be interested in and to display content according to your preferences.

We may use the information:

  • To follow up after correspondence (email or phone inquiries);
  • To understand your requirements;
  • To send you promotional emails;
  • To research and update the services as per your requirement;
  • To serve you better.

Consent


Whenever you visit/ use Go Processing’s website/ Mobile App, Go Processing may ask you some Information. If you fill such information, it will be presumed that you wish to Communicate with Go Processing and have given consent to Go Processing Limited to receive communications from Go Processing Limited. Go Processing Limited will communicate with you through e-mail or Call or SMS or by posting notices on the website/ App or by such other means as Go Processing Ltd may determine from time-to-time. You agree that all agreements, notices, disclosures and other communications that Go Processing Ltd provides to you satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law. If you are sending enquiry to Go Processing Limited or applying in case of Job Opening at Go Processing Limited which Go Processing announces time to time through different medium/ portals, you are agreeing to receive our notification through Email/ SMS/ Call/ or by any other medium which Go Processing Ltd deemed appropriate.

In furtherance to your usage of the Website/ App/ Services, you expressly waive the Do Not Call (DNC) / Do Not Disturb (DND) registrations on your phone/mobile numbers for contacting you for this purpose. Hence, there is no DNC / DND check required for the number you have left on our Website. Such modes of contacting you may include sending SMSs, email alerts and / telephonic calls/ any other medium which Go Processing Ltd deemed appropriate.

Cookies


A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Go Processing uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Websites/ Links


From time to time, this website may also include links to other sites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of Third-Party sites is subject to the terms of use and privacy policies located on such Third-Party sites, which may be different from these Terms & Conditions or GPL’s Privacy Policy.

Links to Other Sites


Our website/ App link to other websites that may collect personally identifiable information about you. Go Processing is not responsible for the privacy practices or the content of those linked websites.

Confidentiality


The customer is liable to choose and set a strong password/ passcode while registering for the portal and is fully accountable for maintaining password confidentiality always. Go Processing, as per the scope permitted by law, holds all the rights to access and share the customer information provided for portal registration.

Disclosure and limitation on application of principles


We may share Your Personal data which we hold with our associates/ affiliate partners/ subsidiaries, which mean our subsidiaries, our ultimate holding company/ partners and its subsidiaries. We may be required to disclose your Personal Information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements of the country in which we operate.

Security


Go Processing Limited has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Retention of Data


Go Processing requires, under applicable laws, to retain certain records for a period as suggested by regulatory authorities even after closure of customer’s Go Processing account, which will include customer’s personal data such as name, contact details, customer number and transaction history, ("Retained Data"). Other than the Retained Data, Go Processing will delete and destroy all Personal Information that it hold about customer when customer terminate Go Processing account. GPL does not store online banking login PIN, and/or password. Please note that GPL will not store credit card information after the closure of your account.

Please note that GPL will never ask customer to disclose his/ her personal or security details by e-mail. If you receive any e-mail purportedly from us requesting your personal or security details, please do not respond to it ("Such E-mail"). Please forward any Such E-mail to care@goprocessing.in and thereafter delete the e-mail immediately.

Communication


We may contact you via the e-mail address and phone number (electronic mail/ calls/ SMS) registered with your Go Processing Account. You may also receive system-generated transactional e-mails such as confirmations, notification of receipt of payments, notification of password changes etc. which are necessary for the proper operation and administration of your Go Processing Account. You expressly consent to receive such communications from us, irrespective of whether your phone number is registered on the National Do Not Call Registry.

As Go Processing’s registered user, you will occasionally receive information by e-mail/ calls from us, unless you have expressly chosen not to receive such communication, about products, services and special deals which we think will be of interest to you via our newsletter. You can change whether or not you receive newsletters from us. However please note that you will still receive communication regarding your Go Processing Ltd account such as transactional e-mails or other notifications affecting the operation of your Go Processing account or our legal relationship.

In case, you have sent us Enquiry/ or have created account at Go Processing Ltd Website/ App or you are registered at Go Processing Web/ App, then you are agreeing to receive promotional offers/ products related information from Go Processing Ltd or its affiliate partners.

Modification in Policy


The user hereby understands and acknowledges that Go Processing reserves its right to change, amend, modify or alter any or all the clauses of this policy with retrospective effect, without giving any prior notice. Go Processing has right to terminate the access of its website at any point on misuse of its content by the individuals. The user of this website by having access of the same acknowledges that he will always remain bound by these terms and condition, mentioned hereinabove.

Also Refer


Terms & Conditions of Use

Contact


All comments, queries and requests relating to Go Processing uses of your information are welcomed and should be addressed to :

Legal Desk
Go Processing Limited
A275, 2nd Floor, Okhla Industrial Area
Phase-1, New Delhi - 110020
Phone: +91 11 6666 2323
Fax: +91 11 4385 2929
Email: legal@goprocessing.in
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